Frequently Asked Questions

GOT A QUESTION? WE'VE GOT ANSWERS!


SALES AND PROMOTIONS

What is a BOGO Sale?

Our Buy One Get One Sale allows shoppers to purchase an item and receive the second qualifying item for free. Shoppers are not eligible to purchase one of the BOGO items at half price.


When is your next One Day Gift Card Sale?

人体艺术论坛Our gift card promotion is a one-day sale offering our in-store shoppers a $100 gift card for the price of $89.99. We do not share the sale date far in advance.


How often do you run the Vitamin & Body Care Department Sale?

Our Vitamin & Body Care Sale offers 25% off all vitamins, supplements as well as health and body care items. We don’t share the dates far in advance, so keep your eyes on our Weekly Ad人体艺术论坛 for announcements and be sure to to our “Weekly Specials Emails.”


What is Sushi Wednesday?

Sushi Wednesday is a promotion we offer in most markets, where customers can purchase select Oumi Sushi Rolls for $5. Find out what services are offered at your neighborhood Sprouts.




STORE BASICS

How do I place a catering order?

Customers with a Sprouts account may place a catering order人体艺术论坛 on our website or app. If you do not have a Sprouts account, please call or visit a participating Sprouts location.


What services does my local Sprouts offer?

To view what store services are offered in your area, view our stores page and choose from the list of locations available.


and stores page to stay up-to-date with where we’re headed next.


.


Which Sprouts is closest to me?

Use our stores page to locate a Sprouts store in your neighborhood!



STORE POLICIES

Can I bring in my personal container?

人体艺术论坛We welcome guests to bring reusable containers to use when purchasing bulk or produce products in our store. Before filling your container, please visit a cashier who can assist you in getting the tare weight of the container prior to filling it. At most locations, reusable cloth bulk bags and glass containers are available for sale in the Bulk department, and mesh produce bags in the Produce department.


What is your policy for rainchecks?

人体艺术论坛Our teams are working hard to deliver on our commitment to providing healthy affordable foods, but we cannot offer rainchecks or any substitutions at this time. As of March 18, all sales are final as we work to support as many customers as possible during these unprecedented times. All previously issued rainchecks are not redeemable during this period. Any previously issued rainchecks that expire while our policy is suspended will automatically be valid for an additional 30 days from when we reactivate the raincheck policy. We apologize for any inconvenience and thank you for your understanding.


What is your coupon policy?

Sprouts gladly accepts select coupons and reserves the right to accept, refuse or limit the use of any coupon. To learn more about our coupons policy, visit our Sprouts Policies page.


What is your return/refund policy?

In response to COVID-19, all sales are final as of March 18 ad we work to support as many customers as possible. We apologize for any inconvenience and thank you for your understanding.


)
  • 24 Packs of Water (Sprouts, Arrowhead, Deer Park, etc.)
  • Vitamin and Body Care Items
  • Promotional and sale items

  • What is your product sampling policy?

    人体艺术论坛Before sampling a product, let one of our helpful team members know which item you are wanting to try, and they will be happy to assist you.


    NUTRITIONAL INFORMATION

    Where can I find ingredients and nutritional information for a product?

    Tap on the image of the product in question and a pop-up window will appear with “Ingredients” and “Nutrition Information” tabs to learn more about the product. Can’t find the information you’re looking for? Contact us and we’ll be glad to assist you further.



    OUR PRODUCTS

    How can I learn more about a product in-store?

    Our friendly team members are more than happy to answer any product questions you have. You can also find a barcode scanner in the search function on the Sprouts app. Once you scan an item’s barcode, product information will appear on your screen, including a list of ingredients, nutrition information, and any digital coupons currently available.


    How do I recommend a product?

    We welcome product recommendations and evaluate these based on overall demand. The best way to submit a request is through our contact us form.


    to learn more about the thousands of healthy items offered at our stores. Inventory may vary by location. Call your local Sprouts for the most up-to-date information on whether an item is in stock or available for special order.


    Where can I learn more about Sprouts brand?

    We believe healthy living should be affordable and taste great! To learn more about our high-quality items, visit our Sprouts Brand Products page where you’re bound to find a new Sprouts Brand favorite. To find out about new and trending items coming to Sprouts, visit our Articles and Resources page.


    Is everything you carry natural or organic?

    About 90 percent of the products we carry are natural or organic. We offer a wide variety of healthy products at great prices to appeal to the everyday shopper. Shop.echengart.com is a great place to explore the products your local store offers. You can also search for products by attribute on this page, making it easy to find the products that best meet your needs.



    RECALLS

    Can I get a refund or replacement for an item that has been recalled?

    人体艺术论坛Return the item to your local Sprouts and a team member will be happy to assist you with a refund or replacement. If you no longer have the product, please bring your receipt to the store for further assistance.